Civil Service Success Profiles: the 9 behaviours, explained | ProveMyCV
A plain-English guide to all nine Civil Service Success Profiles behaviours, with what assessors look for, common mistakes, and a worked STAR example for each.
- Delivering at Pace — Planning and organising your own work and other people's to hit a high standard, on time, without losing sight of risk.
- Working Together — Building genuinely collaborative relationships, valuing diverse perspectives, and stepping outside your own team's interests for a shared outcome.
- Making Effective Decisions — Using evidence and diverse perspectives to reach sound conclusions, and being able to justify decisions under scrutiny.
- Leadership — Showing pride and integrity in your work, and inspiring others toward a shared goal — with or without formal management authority.
- Communicating and Influencing — Communicating clearly and with impact, and being able to adapt your message and influence people who don't automatically agree with you.
- Developing Self and Others — Investing time and effort in developing yourself and supporting others to develop, building capability across the team.
- Managing a Quality Service — Being organised to deliver service objectives, and giving members of the public or service users a consistently good experience.
- Changing and Improving — Seeking out opportunities to create effective change, and being open to change and improvement yourself.
- Seeing the Big Picture — Understanding how your work fits into the wider organisational and public context, and keeping that context in mind when you act.